Newmarket's Digital Transformation Strategy

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We are looking to serve our residents better digitally by establishing a Digital Transformation Strategy that will act as a guide for change. A key part of this process is your input and we want to hear how well you think we are doing in providing digital services and how you want to see this change in the future.

Thank you to all who participated in the Digital Transformation Strategy Survey. Congratulations to the following residents who are the recipients of the recreation and culture passes. The passes have been mailed out and you should be receiving them shortly.

Winners:

  • Christina C.
  • Jessica G.
  • Vicki. W.H.
  • June W.
  • Annette G.
  • Mike W.
  • Kristina P.
  • Bryan R.
  • Joanne D.
  • Giulia P.

The passes have been mailed out and you should be receiving them shortly.


What is a Digital Transformation Strategy?

Digital transformation is a rethinking of how we use digital approaches to achieve our goals. But digital transformation isn’t only about new technology or software, it also considers our staff, the processes they follow every day to do their jobs, and how they interact with residents. By doing this, digital transformation looks at the entire view of the Town to look for opportunities for change.

A digital transformation strategy states the Town’s digital transformation goals for the future, and spells out what steps we want to take to get there.

Why is the Town creating a digital transformation strategy?

In 2019, the Town of Newmarket undertook a review to identify different opportunities to improve revenue, build efficiencies, and create value adds (the REV it Up Review). A key finding of this review was that there is a significant opportunity for the Town to make improvements through greater digital enablement. To achieve this, the Town decided to develop a digital transformation strategy that would act as a guide for change.

The Project

The Town is currently working with StrategyCorp, a Toronto-based consultancy that works extensively with municipalities in Ontario, to look at the current-state of the Town, identify priority digital transformation opportunities, and develop an overall digital transformation strategy.

We are looking to serve our residents better digitally by establishing a Digital Transformation Strategy that will act as a guide for change. A key part of this process is your input and we want to hear how well you think we are doing in providing digital services and how you want to see this change in the future.

Thank you to all who participated in the Digital Transformation Strategy Survey. Congratulations to the following residents who are the recipients of the recreation and culture passes. The passes have been mailed out and you should be receiving them shortly.

Winners:

  • Christina C.
  • Jessica G.
  • Vicki. W.H.
  • June W.
  • Annette G.
  • Mike W.
  • Kristina P.
  • Bryan R.
  • Joanne D.
  • Giulia P.

The passes have been mailed out and you should be receiving them shortly.


What is a Digital Transformation Strategy?

Digital transformation is a rethinking of how we use digital approaches to achieve our goals. But digital transformation isn’t only about new technology or software, it also considers our staff, the processes they follow every day to do their jobs, and how they interact with residents. By doing this, digital transformation looks at the entire view of the Town to look for opportunities for change.

A digital transformation strategy states the Town’s digital transformation goals for the future, and spells out what steps we want to take to get there.

Why is the Town creating a digital transformation strategy?

In 2019, the Town of Newmarket undertook a review to identify different opportunities to improve revenue, build efficiencies, and create value adds (the REV it Up Review). A key finding of this review was that there is a significant opportunity for the Town to make improvements through greater digital enablement. To achieve this, the Town decided to develop a digital transformation strategy that would act as a guide for change.

The Project

The Town is currently working with StrategyCorp, a Toronto-based consultancy that works extensively with municipalities in Ontario, to look at the current-state of the Town, identify priority digital transformation opportunities, and develop an overall digital transformation strategy.

  • CLOSED: This survey has concluded.

    A key part of this process is your input, and we want to hear how you well you think the Town currently provides digital services and how it could change in the future. 

    To help in this process, we’re asking you to complete this short, 10-minute survey. 

    To thank you for your contribution, we’re entering those who complete the survey into a raffle to win complimentary access to one of the Town’s recreational services. To be entered, please complete the survey and enter your contact information into the final question so that we can contact you if your name is drawn. 

    All participants will be entered into a draw to win 1 of 10, 20-visit recreation passes for skating / swimming. 

    The survey will be open in until September 10, 2021 at 5 p.m. 

    Complete Form
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Page last updated: 30 September 2021, 11:44